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Trafalgar

Trafalgar

Headquarters in St Peter Port, Guernsey

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Number of tours
754
Age Range
5-99
Number of reviews
1,538
Rating
4.5/5
Response rate
68%
Response time
within 1 day

Trafalgar Reviews (1,469)

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Accommodation
4.5/5
Transportation
4.5/5
Meals
4/5
Value for money
4.5/5
Guide
5/5
  • Best of Portugal (11 Days) reviewer 1
    Written on April 20th, 2022
    Miguel was a passionate, knowledgeble guide. Our driver Francisco, was an excellent, friendly driver in some really tight places. Food, wine,Places , awesome.
  • Historic Highlights (8 Days) reviewer 2
    Written on April 12th, 2022
    Sites were fabulous!
  • Great Italian Cities (Oberammergau, 13 Days) reviewer 3
    Written on April 8th, 2022
    Booked pre-Covid then trip was canceled. Unable to get a refund and now they changed the rules to be fully vaccinated. So now we loose all our money! Hoping our…
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    Trafalgar commented on this review
    Thank you for sharing your experience here with us. We regret that your 2020 trip was affected by the pandemic, as we know that this was certainly not part of your plans. Furthermore, we appreciate that our company's policy requiring that all of our guests be fully vaccinated, may affect your eligibility to participate in our trips going forward. Having said this, we suggest contacting our Reservations Department, as they may be able to offer you some alternative solutions to your particular concerns. Once again, thank you for sharing your concerns, and we wish you all the best in your future travels.
  • JV
    Written on March 29th, 2022
    If I were to rate my OVERALL experience, from booking through to the end of the tour, I'd have to give it 1 star. But when rating just the tour, it's a 3-star r…
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  • CC
    Written on March 26th, 2022
    Everything was well organized.
  • GV
    Written on March 25th, 2022
    i had an amazing experience
  • B
    Retired and excited to spend our time traveling. Booked our first ever tour with Trafalgar, through Costco. Expected that it would be the first of very many. I …
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    Trafalgar commented on this review
    To begin, we sincerely regret to learn that your overall experience was anything short of exceptional, given that the complete satisfaction of our guests is an absolute priority. With this in mind, we genuinely regret that we were not able to host you on either of the guided vacations that you had booked with our company, as they were both suspended due to the pandemic. On top of this, we certainly undesrtand the frustration that may have been felt as a result of our cancellation policy and in learning of the wait time for reimbursement. We have shared this feedback with our Reservations Department for their attention and consideration, as indeed, our team will look into making any possible improvements. You have every right to expect the highest level of service from us, as this is something we have always been known for throughout the travel industry. While we note with reluctance that you may not be travelling with us again, we nevertheless wish you all the best in your future vacation endeavors.
  • A
    Written on March 18th, 2022
    Of all the companies you could use to book a tour- Trafalgar is the worst of the worst in my experience. Trying to plan a trip through them has been nothing sho…
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    Trafalgar commented on this review
    We genuinely regret to read about the experience you have had prior to the start of your trip, as we know that this was not what you had been expecting. While we're pleased to note that you felt well-served by our Reservations Team when you spoke to our representatives, it is nevertheless concerning to learn of the call waiting time. While we are currently experiencing a higher volume of calls, we do aim to speak with all of our upcoming guests as quickly and efficiently as possible. As such, please be assured that this feedback has been shared with the team, to assess what potential improvements we might be able to make going forward. On another note, while we certainly understand your frustration with our policy regarding suspended trips, we do offer a few different options for our guests to choose from to suit their upcoming travel needs. Nevertheless, we have certainly taken your concerns on-board for the future. With the above in mind, we are wishing you a wonderful and memorable vacation on our Balkan Adventure trip, and we hope that this experience helps to restore some of your faith in our company.
  • TS
    Written on March 13th, 2022
    Fantastic tour. Highly recommend.
  • Costa Rica Eco Adventure (End San Jose, 8 Days) reviewer 10
    Written on March 6th, 2022
    I booked the tour at a time of deep personal loss and grief. I had lost 4 close family members, including my sister. Costa Rica was a far way from home but i …
    Read more

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About Trafalgar

Trafalgar has been hand crafting unique guided holidays for nearly 70 years. They were the first to introduce travellers to the local experience and continue today where destinations come to life through their hand-picked insider experiences. They pave the way by presenting locals who share their stories, culture, and cuisine With over 230 holidays in Europe, North, Central & South America, Australia, New Zealand and Asia Trafalgar offers new ways to travel every year. Choose between 11 adventure styles created to satisfy even the most travelled individual. So whether you wish to explore in an intimate group to less visited destinations or travel with your entire family, Trafalgar offers the perfect range of tours that tailors to your needs.

Story

With over 230 trips worldwide, Trafalgar has been creating exceptional guided vacations for almost 70 years. Over that time, our guests have experienced authentic and life-changing trips to Europe, North & Central America, South America, Asia, Australia and New Zealand. Trafalgar is proud to be a family company and is conducted by CEO Gavin Tollman. We pride ourselves on our quality and ability to innovate. This is most evident with our Insider Experiences, which allows our guests to enjoy their destination through the eyes of a local. We continuously strive to remain the leader in guided travel and are constantly evolving in new directions. Travel is our passion.

Highlights

An effortless, authentic and fun holiday
VIP: exclusive access to selected sights
Be my guest: dine with the locals
More destinations & more types of vacations

Why Trafalgar

Knowledge
With almost 70 years experience, we’ve managed to create meaningful relationships with everyone you encounter on your journey with us. From hoteliers to local providers, we strive to provide you with nothing but the best.

Expertise
Travel with us and you’ll discover the local culture first hand at every destination. Mingle with the locals, taste their food, listen to their stories and encounter a truly authentic experience.

Choice
With more than 230 trips worldwide, we are sure to have a travel style and trip to suit you. We provide more destinations, styles of trips, and experiences than any other guided vacation company. In addition, we also offer more optional experiences and entertainment options too.

Innovation
Innovation is important to us. We help bring your destination to life with our Insider Experiences, the first of its kind. We were also the first to offer guided vacations at a more leisurely pace. We are constantly striving for innovation and to provide you with the best possible experience.

Quality
The quality of our vacations are second to none. We ensure quality in everything we do, whether it be inspecting our hotels or training our travel directors.

Passion
Everyone at Trafalgar has a passion for travel. From the person who greets you at the airport, to the team dedicated to uncovering extraordinary experiences. You will encounter our passion at every turn.

Awards
We are very proud that no other guided travel company has received so many awards. What’s most important though, is that our guests give us a 97% rating.

Sustainable and responsible tourism
As part of its continuing sustainability journey, The Travel Corporation’s family of brands, including Contiki and Trafalgar, have partnered with World Animal Protection to help ensure their policies and itineraries improve the lives of animals everywhere they travel.

Trafalgar Benefits

Real Insiders
One of the greatest advantages of travelling with us is our network of local characters. With almost 70 years experience, we’ve developed intimate and valued relationships with locals in every destination, from chefs and farmers to even taxi drivers. You will share their food, their wine and listen to their stories. It is a truly unique way of getting to know your destination and something we love to see our guests experience.

Real Choice
We are confident we have a travel style and trip to suit you. We provide more destinations, more styles of trips, and experiences than any other guided vacation company.

Real Flexibility
We know flexibility is important and there is always an element of free time built into our vacations. In addition, we also offer many optional experiences and entertainment options.

Real Ease
On our vacations, you’re a VIP. You won’t need to read maps, carry suitcases or wait in line at famous sites. You’ll stay in carefully picked hotels and enjoy exclusive access to many sights. We promise the real deal and that’s what we deliver.

Hygiene Measures

We have all adapted to this new world, where it’s imperative for us to take additional hygiene measures. That’s why you can travel with us and be assured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The well-being of our guests and team has always been, and always will be, our primary concern. In this new, fast changing Covid-19 era, we are doing all we can to adapt to new requirements and expectations. Here are some important new steps and procedures that we have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the peace of mind when you are travelling during these new times.

Covid Travel Declaration
All team members and guests will complete a personal travel declaration before joining their trip. If a guest has tested positive for COVID-19 (or is travelling with someone who has), they will not be able join the trip until cleared as ‘fit for travel’ by a medical professional)

Upon arrival and prior to joining my trip, I will be able to present one of the following:

  • •Authentic COVID-19 vaccination certificate (electronic or paper showing date and time of vaccination(s) with final dose given at least 14 days before departing for this trip, OR:
  • Verifiable negative test result for COVID-19 (electronic or paper showing date and time of test) taken within 72 hours of this Trafalgar trip departure. For trips in the United Sates, the test must be a PCR test.


Expertly Trained Travel Directors
Travel Director training equips them with enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of our guests, reacting and advising as needed, to ensure high standards are maintained. Before you travel, we will also keep you well informed about new protocols required in these areas, and ask that you cooperate with and heed the advice and direction of our Travel Directors while on your trip. Our Travel Directors have preventative measures in place to try and ensure your well-being and in the event that any unexpected issues arise on trip, they will activate additional protocols.

Stringent On-the-Road Protocols
Our customized luxury coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, we have taken additional measures to elevate our hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations. Our Driver training provides them with the latest hygiene protocols. They will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis. All our guests are asked to follow hygiene practices recommended by the World Health Organisation including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for your use throughout the day. Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable, as these will be required to be worn in public in some countries. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes will be available for guest distribution on all trips.

A Full Team of Support 24/7
It’s not just your Travel Director and Driver who will be taking care of you. Behind the scenes, our operations and guest support teams are in contact with them and on call 24/7, so you can rest assured that you’re in good hands.

Physical Distancing
Adapting to the right size groups, based on government distancing requirements, you can rest assured that you will travel with the comfort of your own personal space. Have peace of mind that all of the experiences, hotels and restaurants you’ll enjoy on your trip have been vetted to ensure they adhere to physical distancing and hygiene guidelines.

Trusted Partners, Exceptional Standards
We are very selective in who we work with and choose to only use hotels, restaurants, ground handlers and venues that take the well-being of our guests as seriously as we do and agree to meet expected guidelines and specifications. We only work with establishments that we are confident will consistently adhere to our standards.

Always in the Know
As part of The Travel Corporation (TTC), Trafalgar is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all of our partners on the ground in each destination. Also, rest assured that during your trip, our teams work to ensure our supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.

Trafalgar Guides

Frequently Asked Questions

  • Can I upgrade to a Single Room?

    If you prefer the privacy of your own room, you can opt for our single supplement. The cost will depend on your trip and can be found in the pricing section of the itinerary. On many of our trips we offer discounts on the standard single supplement. If you’d rather not incur the additional expense, consider our single traveler room share option. We’ll accommodate you with a fellow guest of the same gender, on a twin-bed basis.
  • Do I need insurance/ travel protection?

    Trafalgar recommends that all guests purchase comprehensive Travel Insurance. Certain countries have a requirement for visitors to have valid medical insurance on entry and in Europe you may find that doctor surgeries, dentists and hospitals often require payment in cash prior to providing services. 
    Trafalgar cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason.
  • What are the luggage restrictions?

    Traveling with Trafalgar entitles each guest to travel with one suitcase not exceeding 23kg (50lbs) in weight, with the dimensions of 76cm x 46cm x 25cm (30” x 18” x 10”). Guests may also bring one item of hand luggage that is small and light enough to be carried onto the coach and fit underneath the seat, or in the small overhead compartment above (luggage with adjustable handles and wheels will not fit). 
  • Can I request specific dietary requests?

    We encourage all guests to advise us about any specific dietary needs that they may have (vegetarian, diabetic, gluten free, etc.) and will strive to accommodate these. Where possible, we will endeavor to make arrangements with our suppliers.
    It is important to discuss any special dietary requirements with your Travel Director at the beginning of the trip. However, such requests cannot be guaranteed on every occasion.
  • What are the transport coaches in Europe like?

    Our modern air-conditioned coaches complete with WiFi, have been selected with your comfort in mind. Your Travel Director will introduce the Driver, explain any safety information in detail and familiarize you with all of the features on board. A washroom is fitted for your comfort, and please rest assured that regular stops are made for you to stretch your legs, take refreshments, fill up your water bottles and use the facilities.
  • Who are our travel directors?

    We know that the human touch is what differentiates unforgettable travel experiences from those that are simply ‘good’. Our Travel Directors come from a variety of backgrounds, but they all share a passion for travel and their home countries. These experienced professionals show you what the guidebooks can’t – a true insider’s perspective of each destination. Each Travel Director has been through a bespoke training program, and many have at least five years’ experience under their belt.
  • Tipping and Gratuity Guidelines in Europe?

    Tipping etiquette varies by country, culture and the situation and it is a gesture that shows appreciation for the quality of service that you received.
    When traveling with Trafalgar we have pre-paid certain tips and gratuities for you. Baggage handling at hotels, service charges and tips for hotel wait staff (for included meals) will be taken care of by your Travel Director. There are however a few instances where individual tipping is welcome.
  • Are there age restriction for children?

    At Trafalgar, our younger guests are just as important as our older ones, so we’ve taken care to craft action-packed itineraries that’ll impress children aged five years or older. All children and young people under eighteen years old must however be accompanied by an adult who will be responsible for their supervision and welfare.

Contact our Travel Experts

  • Contact our Travel Experts
  • Contact our Travel Experts
  • Contact our Travel Experts

+1 844 311 8331

24/7 Support

Our team of experienced adventure specialists have travelled to hundreds of countries around the globe and have decades of first-hand travel experience to share. Contact us now to have all of your tour-related questions answered!